Privacy Policy

Effective Date: 28-07-2026

Introduction

Welcome to DIOSA – Medical Aesthetic & Wellness ("DIOSA", "we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely, responsibly, and in accordance with applicable laws.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, book an appointment, submit an enquiry, or use our healthcare services. By using our website, you agree to this Privacy Policy.

1. Information We Collect

Personal Information

Technical Information

2. How We Use Your Information

We use your information to schedule appointments, provide consultations and healthcare services, respond to enquiries, maintain patient records, send appointment reminders, improve our services, enhance website performance, provide customer support, and comply with legal obligations.

3. Medical Information

Medical information shared with us is treated as confidential and used only for consultation, diagnosis, treatment planning, and related healthcare services. Submitting information through this website does not establish a doctor-patient relationship until you have been personally evaluated by a qualified healthcare professional.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, remember user preferences, analyze visitor traffic, measure advertising performance, and enhance user experience. You may disable cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party services including Google Analytics, Google Ads, Meta (Facebook & Instagram), WhatsApp Business, Google Maps, email service providers, and cloud hosting providers.

6. Data Security

We implement appropriate administrative, technical, and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

7. Sharing of Information

We do not sell, rent, or trade your personal information. Information may be shared only with authorized healthcare professionals, trusted service providers, payment gateway providers, or where required by law.

8. Confidentiality of Medical Records

Medical records are maintained with strict confidentiality and accessed only by authorized healthcare professionals and designated staff involved in your treatment.

9. Photography & Clinical Documentation

With your consent, clinical photographs or videos may be taken for medical documentation, treatment planning, clinical evaluation, and internal education. They will never be used for marketing without your separate written consent.

10. Data Retention

We retain personal information only as long as necessary to provide healthcare services, maintain records, comply with legal obligations, and improve our services.

11. Your Rights

You may request access to your personal information, correction of inaccurate data, deletion of eligible data, withdrawal of consent where applicable, and clarification regarding the use of your information.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age without parental or legal guardian consent.

13. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting on this page.

15. Contact Us

DIOSA – Medical Aesthetic & Wellness

Address: 3rd Floor Market,G-15, South Extension-I,Block-G,Delhi 110049

Phone: +91-879 697 0111

Email: info@diosahealthcare.com

Website: https://www.diosahealthcare.com

Last Updated: 28-07-2026